Auto Fraud

What to do if Your Car is a Lemon

Texas consumers who purchase a new car or a used car that is still under its original manufacturer’s warranty that turns out to be a lemon are protected. Texas Lemon Laws provide remedies including getting your money back or a getting a replacement auto at no cost.

In order for Texas residents to prove their Texas lemon law case, they’ll need a complete record of the vehicle’s repair history. Here’s what you need:

  • Keep records of all repair work orders.
  • Check on any Technical Service Bulletins (TSBs) for your vehicle. These are alerts or instructions from the manufacturer to the dealership about defects or repairs in certain models.
  • Ask the mechanic to write your TSB request on the repair order.
  • Document your observations of the vehicle’s performance, including time, date and descriptions of what happened.

When they see you have done your homework on lemon law, specifically Texas lemon law, the vehicle manufacturer may be willing to work with you. However, if you continue to meet resistance, don’t give up. Manufacturers often don’t back down because they don’t expect you to fully take advantage of your Texas lemon law rights.

If you’re a Texas consumer stuck with a lemon and a car manufacturer that won’t stand by its product, contact the Texas Department of Transportation to file your complaint.